I've been having Internet problems for about 4 days now. The other day, the tech from Suddenlink said my PC wasn't recognizing my Router.No other advice was given. So, I'm thinking we need a new Router, right? Well, Vernon being the ole Instrument mechanic, Electrician, he checked it with his Volt meter and it checked out OK. So today, I call Suddenlink back and get another Tech. He has me Ping and do all those things, and told me if was NOT my router, the trouble was on their end, I'm not showing an IP address. First time I ever got them to admit it was their fault, lol. May be Thursday noon before it is fixed. Go figure! I'm still using my daughter's connection from my painting window. I get real cranky when my computer isn't working, (smile).